UTEC Privacy Policy for SMS Communications

Effective Date: 6/12/2025

UTEC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when engaging with our SMS messaging services as part of our office technology and Managed Network Services operations.

1. Data Collection

We may collect the following information:

  • Personal identifiers such as name, mobile number, and email address.

  • Message content exchanged through SMS.

  • Device-specific data, IP addresses, location data, and time stamps to improve delivery and quality of service.

2. Use of Information

Your data is used for the following purposes:

  • To send SMS messages related to appointments, product updates, service notifications, and general support.

  • To improve service delivery and customer satisfaction.

  • We do not sell or share your data with third parties, except as required by law or with your express consent.

3. Security Measures

UTEC employs industry-standard measures to protect your information, including:

  • Encryption for data transmission and storage.

  • Restricted access controls to authorized personnel only.

We also advise customers not to share sensitive data via SMS and to secure their own devices.

4. Opt-Out Options

  • You may opt out of SMS messages at any time by replying STOP.

  • To receive more information, reply HELP.

  • Opting out may limit access to timely service notifications and support.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Updates to Privacy Policy

UTEC reserves the right to modify this Privacy Policy. Significant changes will be communicated through our website or SMS.

7. Consent Confirmation

By submitting a web or written form and/or sending a message to UTEC, you agree to:

  • Receive SMS messages related to your interactions with our company.

  • Be informed of your opt-out options.

  • Access our contact information for questions or complaints.